Contributions de DTDShelly7873995

10 août 2025

• 06:5310 août 2025 à 06:53 diff hist +4 325‎ N Customer Service Training: Building Confidence And Communication Skills ‎ Page créée avec « The Real Reason Your Customer Care Training Isn't Working: A Hard Assessment<br>Throw out everything you've been told about client service training. Over fifteen years in this field, I can tell you that 90% of what passes for staff training in this space is complete rubbish.<br>Here's the uncomfortable truth: your team already know they should be polite to customers. They understand they should smile, say please and thank you, and fix complaints quickly. The gap... » actuelle